Tuesday, 29 December 2015

Pass4sure ITILFND Question Answer

Which of the following are benefits to the business of implementing service transition?

1.Better reuse and sharing of assets across projects and resources
2.Reduced cost to design new services
3.Result in higher volume of successful changes

A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. None of the above

 Answer: C

The consideration of value creation is a principle of which stage of the service lifecycle?

A. Continual service improvement
B. Service strategy
C. Service design
D. Service transition

Answer: B

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